Legal · Privacy
Augment. Lab
Privacy statement.
This Privacy Policy explains how Augment collects and processes personal data when you visit augmentlab.co, contact us, or work with us.
Who we are
Augment is an AI-native creative agency and the controller of the personal data described here. For privacy questions, contact contact@augmentlab.co.
Information we collect
We may collect:
- Information you provide: name, email, company, subject, message, and other details you include when contacting us.
- Job application information: role, CV, location, contact details, professional profile or portfolio, application note, and information you include in your submitted documents.
- Technical and usage data: browser and device information, approximate location, IP address, pages visited, referring pages, and interaction data collected through Google Analytics.
- Communications: correspondence and follow-up messages exchanged with us.
Please do not submit sensitive personal data unless it is necessary for your request.
How and why we use your data
| Purpose | GDPR legal basis |
|---|---|
| Respond to inquiries and discuss requested services | Steps requested before a contract; legitimate interests |
| Assess applications, communicate with candidates, and make hiring decisions | Steps requested before an employment contract; legitimate interests; employment-law obligations where applicable |
| Deliver services and manage client relationships | Performance of a contract |
| Protect the site, prevent abuse, and maintain records | Legitimate interests; legal obligations |
| Measure and improve site performance through analytics | Consent where required by applicable law |
Where we rely on legitimate interests, we balance those interests against your rights. We do not use contact-form or application data for unrelated marketing without an appropriate legal basis.
Cookies and analytics
Google Analytics is disabled by default and loads only after you choose Yes in our privacy controls. We disable Google advertising signals and do not enable ad personalization through this integration.
| Storage | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes visitors for site-usage measurement | Up to 2 years |
_ga_* | Google Analytics | Maintains and counts session state | Up to 2 years |
augment-analytics-consent | Augment | Stores your Yes or No analytics preference | 180 days |
You can accept, refuse, or later withdraw analytics permission through “Privacy settings” in the footer. Withdrawal disables further analytics collection and attempts to remove accessible Google Analytics cookies. We also honor supported Global Privacy Control and Do Not Track signals by defaulting analytics off.
Sharing and processors
We do not sell your personal data. We may share it with providers that support hosting, email delivery, security, and analytics; professional advisers where necessary; or authorities when required by law. Providers are subject to applicable contractual and confidentiality obligations.
International transfers
Some providers may process data outside your country or the European Economic Area. Where GDPR transfer rules apply, we use an approved safeguard such as an adequacy decision or the European Commission's Standard Contractual Clauses, with supplementary measures where appropriate.
How long we keep data
Contact inquiries are generally retained for up to 24 months after our last interaction. Unsuccessful job applications and CVs are generally retained for up to 12 months after the hiring decision, unless you request earlier deletion or applicable law requires otherwise. Hired-candidate information becomes part of the relevant personnel record. Longer retention may apply for legal compliance, dispute resolution, or legal claims. Client records may be kept as required by tax, accounting, and contract laws. Analytics data follows our configured analytics retention settings before deletion or aggregation.
Security
We use reasonable technical and organizational safeguards designed to prevent unauthorized access, loss, alteration, or disclosure. No internet transmission or storage system is completely secure.
Your GDPR rights
Where the GDPR applies, you may have rights to:
- access your personal data;
- correct inaccurate or incomplete data;
- request erasure;
- restrict or object to processing;
- receive data you provided in a portable format;
- withdraw consent without affecting earlier lawful processing; and
- complain to your local data protection authority.
To exercise a right, email contact@augmentlab.co. We may verify your identity and aim to respond without undue delay and, where GDPR applies, within one month, subject to permitted extensions.
Learn more from the European Commission's GDPR rights guidance.
Privacy acknowledgment
When you submit our contact form, you acknowledge that you have read this statement and understand that we will process the information you provide to respond. This records notice; it is not consent to unrelated marketing and does not waive any privacy right. Analytics consent is optional, separate from the contact form, and can be withdrawn through “Privacy settings” in the footer.
Changes to this policy
We may update this policy when our practices, services, or legal obligations change. We will post the revised policy here, update the effective date, and provide additional notice for material changes where appropriate.