Augment

Product design & experience partner

Where AI stops!Augment begins.

We turn complex product ideas into clear, useful experiences, from first concept to go-live. For new products, MVPs, SaaS, AI, and enterprise platforms.

Taking on new productsStart within days
See how we make products clearer

Currently in the Lab

  • MIT AI Conference, Digital Experience
  • AI Employee Ecosystem, AI Product Design
  • Network Deployment Platform, Enterprise Product
  • MIT Alumni Community, Community Experience
  • AI Agent Builder, SaaS Product
  • Healthcare A/R Platform, AI Experience
  • Enterprise Operations Platform, Product Design
  • Customer Experience Platform, SaaS Design
  • Digital Commerce Platform, Product Experience

Building is solved. Using isn’t.

Most products don’t fail on features. They fail on experience.

Confusing products mean more churn, more support tickets, and slower adoption. Not because the product lacks value. Because people can’t find it fast enough. That’s the gap we close.

Talk about your product

A working product is only the beginning.

A product can have all the right features and still leave users wondering what to do next.

The difference is in the details:

  • What deserves attention?
  • What happens when there's no data?
  • Does onboarding make the value clear?
  • Does every interaction move the user forward?

AI can accelerate production. Good product thinking turns that speed into something people can actually use.

That's where Augment comes in.

Start with your product

You built the product.
We make it work for people.

When the experience isn't working, we don't start over. We find where people get stuck and make the product clearer from there.

We simplify complex workflows, improve the moments that matter, and create the foundations your team can keep building on.

Keep what works. Fix what doesn't. Make the experience better.

Improve my product

Have the idea.Let's make it tangible.

You don't need months of process before seeing your product take shape.

We turn product ideas and early builds into clear flows, tested prototypes, and development-ready designs. Then we can build it with you, or hand it to your team.

From idea to something people can actually use.

Shape my MVP
A SaaS MVP after an Augment redesign
The same MVP, drag across to compare the first build with an Augment redesign.

How we engage

Four ways to work with Augment

From a first idea to a product that keeps moving. Pick the one that fits where you are today, and change it as you grow.

Here’s what we do
behind the scenes

You get a trained expert who meets our standards, not someone we just found last week.

So your expert can fit in, pick things up fast, and get things done

01

Intro call

You book a 30-minute chat to share where you’re stuck. We’ll walk you through how we can help.

Two experts working together at a shared desk
02

Free trial

You give us a real task. In three days, you see exactly how we think, communicate, and deliver.

03

Project kickoff

We engage for a minimum of two months, then month to month. No long-term lock-in.

04

Scale up or down

Need more speed? Add a second expert. Done for now? Pause after the first two months. We flex with your roadmap.

Sounds good?

Your dedicated SaaS expert is just one call away.

Rebuild with confidence

Products we’ve helped
ship, fix and scale

Selected work related to the challenge you’re exploring, from focused product fixes to long-term design partnerships.

See all our work
/ 01

Fieldforce

One connected product system across enterprise software, mobile workflows, and sales communication.

Fieldforce project task interface redesigned by Augment

Less process.
More progress.

What happens once we start: Understand → Focus → Start → Show → Improve → Grow. Hover a step to see what it means for you.

01

Understand

We learn your product, business priorities, current challenges, and what you want to achieve.

You get
  • Shared picture of the product
  • Clear goals

Start now

Start with your product.

Give us one real product challenge. In three days, see how we think, work, and deliver before you commit.

Book your 3-day trial

Not sure yet?

Want to see the work first?

No problem. Our case studies show the kind of products we work on and what working with Augment feels like.

See our work

Before You Ask.We’ve Answered.

The questions that usually come up, answered without the fluff.

Augment | Product Design & Experience Partner for SaaS, AI & Enterprise